The following is an account of the incident.
Mr Karthik had a call from someone saying that he was from a company called: “Express Couriers,” He asked if he was going to be home because there was a package for him that requires a signature. The caller said that the delivery would arrive at his home in roughly an hour. Sure enough, about an hour later, a uniformed delivery man turned up with a parcel and a bottle of wine. Karthik was very surprised since there was no special occasion, and he certainly didn’t expect anything like that. Intrigued, he inquired as to who the sender was.
The courier boy replied that he doesn’t know and he was only delivering the package.
Apparently, he said the sender would want to give him a surprise and a card would be sent separately… it happened that his birthday was on the way also, so they thought that it could be from a distant friend. There was also a consignment note with the gift.
He then went on to explain that because the gift contained alcohol, there was a Rs 257.50 “delivery/ verification charge,” providing proof that he had actually delivered the package to an adult (of legal drinking age), and not just left it on the doorstep where it could be stolen or taken by anyone, especially a minor.
This sounded logical and he offered to pay him cash. He then said that the delivery company required payment to be by credit or debit card only so that everything is properly accounted for. He added, they also don’t carry cash to avoid the loss or likely targets for robbery.
His wife, who by this time was standing beside him, pulled out her credit card, gave to him to swipe the card on a small mobile card machine with a small screen and keypad and asked to key in the verification code.
At that point, they didn’t suspect anything abnormal and a receipt was printed out and given to them, he then wished them and went off normal. And then the problem started. To their horrible surprise, in a few days, Rs.50,000/- had been charged/withdrawn from their credit account at various ATM machines.
Apparently the “mobile credit card machine,” which the delivery man carried had all the information necessary to create a “duplicate” card with all their card details, of course with the verification code.
Upon finding out about the illegal transactions on their card, they immediately notified the bank to stop payment, but it was already too late.
They went to make a Police report and was confirmed that quite a number of households had been similarly hit.
Beware of accepting any “surprise gift or package,” which you neither expected nor personally ordered, especially if it involves any kind of payment as a condition of receiving the gift or package. Also never accept anything if you do not personally know or there is no proper identification of who the sender is.